I can't believe nearly a day of the weekend has gone by already, I feel as if I haven't got nearly enough done.

I started the day by doing a logic problem. I had a cupboard full of boxes and three that needed to go in there. With lots of rearranging the cupboard and the top of the wardrobe I not only fit them all in but have a bit of space to spare. I still have the other logic problem of where to put my speakers, though.

Then I phoned Barclaycard. Back in June I discovered £100 on my statement that I didn't spend. I sent off the dispute forms and since then I've not been paying that amount and not paying the interest they promised not to charge me. I wanted to know what they were doing about it. After explaining this, I got put through to the Fraud department who then proceeded to fail to ask my security questions. Well, that's not quite true. They asked me them, we just disagreed on the answers.

She asked me what music I'd bought recently. I don't think I've ever bought music with my credit card, so I said that and she disagreed. After lots of um'ing and ah'ing she asked what shops I regularly buy from. Well, that's none really, but the one I've probably bought stuff from most, at least recently, is Amazon. So I said that and she asked me what Amazon was. I boggled at her having never heard of it, then she said she had, but she'd asked me that question before. I was left trying to work out if she was even on this planet, when she confirmed that Barclaycard had done bugger all with my dispute and would continue to do bugger all unless I rang them back on Monday. Preferably in the afternoon.

What gets me is that they must deal with lots of this sort of thing. So do they ever sort any of them out I wonder?

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