Why is nothing ever simple? Since BT require 14 working days notice of moving house and I move in 15 working days, I thought I'd ring them to get that sorted, ring Zen to get my broadband sorted and ring Pipex to tell there where to stick it.

Except that there's already a phone line with a different company at my new place, so BT refuse to do anything! So I'll have to ring the estate agent on Monday, get them to find out when the tenant is stopping their phone line, then ring Zen and BT to find out just how likely it is that I'll have broadband in the new place this side of Christmas.

I'd have gone off moving if my neighbours hadn't decided to wake me up at 7 this morning with their very loud washing machine.

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